> For the complete documentation index, see [llms.txt](https://swipeme.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://swipeme.gitbook.io/docs/frequently-asked-questions.md).

# Frequently Asked Questions

### General

**Q: Is SwipeMe safe?** A: Yes, XMTP encryption, self-custody, and Tempo's secure blockchain. We can't access your messages or funds.

**Q: What countries work?** A: Testnet is global. Mainnet starts with high-remittance markets (Nigeria, Philippines, Kenya, Ghana), then worldwide.

**Q: Do I need a bank?** A: No, just internet and a wallet.

### Payments

**Q: Wrong address sent?** A: Irreversible after finality (\~0.5 seconds). Always double-check.

**Q: Can you reverse payments?** A: No, by design for security.

### Moments

**Q: Can I get banned?** A: Only for copyright/hate speech. You own your content; we can't suspend arbitrarily.

**Q: How do I withdraw?** A: Tap "Withdraw" → Choose amount → Enter wallet address and Confirm. 

**Q: Minimum tips to cash out?** A: None. $0.01 and up, instant to wallet.